Last updated: 24 September 2026
Who we are
REDA RAS AL KHAIMAH LIMT CO LLC (“we”, “us”, or “our”), based in Ras Al Khaimah, United Arab Emirates, operates https://redarak.com.
This policy explains how we handle personal information connected with our public website and enquiries received through its contact details.
Information we collect
When you contact us by email or telephone, we may receive your name, business email address, telephone number, company name, and any information you provide about your enquiry.
Our hosting infrastructure may also record technical information, such as your IP address, browser type, pages requested, and the date and time of access, for website operation, troubleshooting, and security.
Our public website does not currently offer contact forms, newsletter subscriptions, public comments, or visitor account registration.
How we use your information
We use relevant information to:
- Respond to enquiries and communicate with you.
- Discuss requested products, services, quotations, or technical support.
- Operate, maintain, and protect our website and communications systems.
- Meet applicable legal obligations and manage disputes.
We process personal information on a basis permitted by applicable law, including consent where required.
Cookies and tracking
We do not currently use Google Analytics, Meta Pixel, advertising trackers, or marketing cookies on this website.
WordPress uses functional cookies for authorised administrators who access the website’s login and editing functions. These support authentication and administrative preferences.
You can manage or delete cookies through your browser settings. Blocking functional cookies may affect login functionality.
Sharing and external websites
Relevant information may be accessed by authorised personnel and service providers supporting our website hosting, email, and IT systems, where necessary for those services.
We may also disclose information where required by law or necessary to establish, exercise, or defend legal rights.
Service providers may process information outside the United Arab Emirates. Where this occurs, applicable requirements for international transfers must be met.
Our website contains links to external websites, including SLB resources. Their privacy policies apply when you visit them.
How long we keep information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including handling enquiries, maintaining relevant business records, and meeting legal obligations.
Retention periods depend on the type of information, the business relationship, and applicable requirements. Information should be deleted or anonymised when it is no longer needed, subject to any lawful retention requirement.
Your privacy rights
Depending on applicable law and the circumstances, you may request access to your personal information, correction of inaccurate information, deletion, or restriction of processing. You may also have rights to receive a portable copy, object to certain processing, or withdraw consent where processing relies on consent.
These rights may be subject to exceptions, including requirements to retain certain records. We may need to verify your identity before responding.
Contact us
For privacy questions or requests, contact:
REDA RAS AL KHAIMAH LIMT CO LLC
Ras Al Khaimah, United Arab Emirates
Email: info@redarak.com
Telephone: +971 7 2668111
Please use “Privacy enquiry” as your email subject.
Changes to this policy
We may update this policy to reflect changes to our website, information-handling practices, or applicable requirements. The latest version will appear on this page with an updated date.